{"id":2831,"date":"2022-10-31T14:45:56","date_gmt":"2022-10-31T06:45:56","guid":{"rendered":"https:\/\/www.huakai.com.tw\/?page_id=2831"},"modified":"2026-03-30T17:39:14","modified_gmt":"2026-03-30T09:39:14","slug":"2831-2","status":"publish","type":"page","link":"https:\/\/www.huakai.com.tw\/en\/2831-2\/","title":{"rendered":"Stakeholder"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”0|0px|54px|0|false|false” global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ custom_padding=”79px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23.4″ header_font=”||||||||” header_2_text_color=”#000000″ header_3_font=”||||||||” background_enable_image=”off” background_size=”custom” background_position=”bottom_right” background_horizontal_offset=”-7%” link_option_url=”https:\/\/forms.gle\/x3MjaFqDnGomZ9nB6″ global_colors_info=”{}”]<\/p>\n

\u25cfQuestionnaire of stakeholders<\/strong><\/h2>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.huakai.com.tw\/wp-content\/uploads\/2024\/05\/\u5229\u5bb3\u95dc\u4fc2\u4eba\u554f\u5377-1.png” title_text=”\u5229\u5bb3\u95dc\u4fc2\u4eba\u554f\u5377” url=”https:\/\/forms.gle\/x3MjaFqDnGomZ9nB6″ _builder_version=”4.23.4″ _module_preset=”default” custom_margin=”||-5px|||” custom_padding=”|964px||||” global_colors_info=”{}”][\/et_pb_image][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ min_height=”66px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23.4″ text_font_size=”18px” global_colors_info=”{}”]<\/p>\n

The purpose of a questionnaire :<\/strong><\/h2>\n

To gather stakeholders\u2019 needs as well as their opinions and recommendations regarding the Company\u2019s performance in operations, economic development, environmental protection, and social inclusion. Such engagement helps enhance communication and trust between the Company and its stakeholders and contributes to the Company\u2019s sustainable development.<\/strong><\/p>\n

[\/et_pb_text][et_pb_divider color=”#a5a5a5″ _builder_version=”4.23.4″ min_height=”13.8px” global_colors_info=”{}”][\/et_pb_divider][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_margin=”-82px|auto||auto||” custom_padding=”79px|0px|0px|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23.4″ header_font=”||||||||” header_2_text_color=”#000000″ header_3_font=”||||||||” background_enable_image=”off” background_size=”custom” background_position=”bottom_right” background_horizontal_offset=”-7%” global_colors_info=”{}”]<\/p>\n

\u25cfContact methods of stakeholders<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_padding=”0px|0px|0|0px|false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23.4″ header_font=”||||||||” header_2_text_color=”#000000″ header_3_font=”||||||||” custom_margin=”28px||||false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

 <\/p>\n\n\n\n\n\n\n\n\n\n\n\n
\n

Stakeholders<\/span><\/p>\n

\/<\/span><\/p>\n<\/td>\n

\n

Key<\/span><\/p>\n

concerns<\/span><\/p>\n<\/td>\n

\n

Contack\/feedback methods<\/span><\/p>\n<\/td>\n

\n

114<\/span>(2025)<\/span><\/span><\/p>\n

Communication withstakeholders<\/span><\/p>\n<\/td>\n<\/tr>\n<\/thead>\n

\n

Investors<\/span><\/p>\n

and \nshareholders<\/span><\/p>\n<\/td>\n

\n

\uff0eOperational and Financial Status<\/span><\/span><\/p>\n

\uff0e Ethics and Morality<\/span><\/span><\/p>\n

\uff0eSupply Chain Management<\/span><\/span><\/p>\n

\uff0eService Quality<\/span><\/span><\/p>\n

\uff0eProduct Safety<\/span><\/p>\n

\n<\/td>\n

\n

Spokesperson:\nWu, Chia-Te Executive Vice President
Acting Spokesperson: Huang, Ya-Min Vice President of Sales<\/span><\/p>\n

Investor Relations Contact Person: Kung, I-Ching Corporate Governance Officer<\/span><\/span><\/p>\n

Address:<\/span><\/span>11F., No.85<\/span>, Wenlong Rd., \nFengshan Dist., KaohsiungCity 830009, Taiwan (R.O.C.)<\/span><\/span><\/span><\/p>\n

Tel:(07)780-1381<\/span>\u8f496027<\/span><\/p>\n

mailbox :<\/span><\/p>\n

amanda@huakai.com.tw<\/span><\/span><\/p>\n<\/td>\n

\n

\uff0e<\/span>Shareholders' Meeting (once a year)<\/span><\/span><\/p>\n

\uff0eCorporate Briefing (once a year)<\/span><\/span><\/span><\/p>\n

\uff0eAnnual Report and Financial Statements(annual\/quarterly)<\/span><\/span><\/span><\/p>\n

\uff0eRevenue Announcement (Monthly)<\/span><\/span><\/span><\/p>\n

\uff0eInstant material \ninformation will be \nmade public on the \nMarket Observation \nPost System of the \nTWSE and the \nCompany's website \nsimultaneously<\/span>.<\/span><\/span><\/p>\n

\uff0eAn email mailbox \nand contact number \nhave been set up on \nthe Company's \nwebsite to provide a \nsmooth \ncommunication \nchannel between \ninvestors and the \nCompany, including \nthe reporting of \nillegal (including \ncorruption) and \nunethical practices.<\/span><\/span><\/p>\n<\/td>\n

\n

\uff0eUpdate Information in the Website Section<\/span><\/span><\/span><\/p>\n

\uff0eConvene an Annual General Meeting of Shareholders<\/span><\/span><\/span><\/p>\n

\uff0eAttend the corporate \npresentation upon \ninvitation<\/span><\/p>\n

\uff0e63 Material Disclosures<\/span>\u00a0<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Customers<\/span><\/p>\n<\/td>\n

\n

\uff0eLabor-Employee Relations<\/span><\/span><\/p>\n

\uff0eTalent Attraction and Retention<\/span>
<\/span><\/span><\/p>\n

\uff0eService Quality<\/span><\/p>\n

\uff0eProduct Safety<\/span><\/p>\n

\uff0eWorkplace Health and Safety<\/span><\/span><\/p>\n<\/td>\n

\n

Customer service hotline:0800-268-588<\/span><\/span><\/p>\n

Customer Service System : Family APP<\/span><\/span><\/p>\n

Product-related information is disclosed through the Company\u2019s official website and social media platforms. Stakeholders may also contact the Company via the communication channels available on these platforms.<\/span><\/span><\/p>\n<\/td>\n

\n

\uff0e<\/span>Professional consultation services are provided through the customer service hotline and the\nFamily APP.<\/span><\/span><\/p>\n<\/td>\n

\n

\uff0eUpdate Information in the Website Section<\/span><\/p>\n

\uff0eAn app has been developed, allowing customers to submit repair requests through the app.<\/span><\/p>\n

\uff0eFacebook\uff1a 27,401 followers\uff0f\nLINE\uff1a 19,349 friends\uff0f\nInstagram\uff1a 12,201 followers\uff0f\nTikTok\uff1a 1,307 followers<\/span><\/p>\n

\n<\/td>\n<\/tr>\n

\n

Media<\/span><\/p>\n<\/td>\n

\n

\uff0eSocial Responsibility<\/span><\/span><\/p>\n

\uff0eProduct Safety<\/span><\/span><\/p>\n

\uff0e Ethics and Morality<\/span><\/span><\/p>\n

\uff0eBiodiversity<\/span><\/span><\/p>\n

\uff0eCustomer Rights<\/span><\/span><\/p>\n<\/td>\n

\n

TEL\uff1a(07)780-1381<\/span><\/span><\/span><\/p>\n<\/td>\n

\n

\uff0eStakeholders can contact the Company through the official representative phone line. The Company will provide the appropriate contact window depending on the nature of the inquiry.<\/span><\/p>\n<\/td>\n

\n

\uff0eHold a Press Conference
<\/span><\/p>\n

\uff0eIssue a Press Release<\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Employees<\/span><\/p>\n<\/td>\n

\n

\uff0eTalent Attraction and Retention<\/span><\/span><\/p>\n

\uff0e<\/span>Laboremployment \nrelationship<\/span><\/span><\/p>\n

\uff0eService Quality<\/span><\/span><\/span><\/span><\/p>\n

\uff0eOperational and Financial Status<\/span><\/span><\/p>\n

\uff0eCorporate \ngovernance<\/span><\/span><\/p>\n<\/td>\n

\n

Administration Division:<\/span>Ms. \nChen<\/span><\/p>\n

Tel:(07)780-1381<\/span><\/span><\/p>\n<\/td>\n

\n

\uff0eThe Executives of \nDivisions hold \nmeetings and \ncommunicate with \ntheir colleagues \nirregularly<\/span><\/p>\n

\uff0eLabor-Management Meetings (quarterly)<\/span><\/p>\n

\uff0eInternal complaint hotline<\/span><\/span><\/p>\n

\uff0eConduct opinion surveys on a regular and ad hoc basis.<\/span><\/span><\/p>\n<\/td>\n

\n

\uff0eIrregular Meeting Communication<\/span><\/span><\/span><\/p>\n

\uff0eQuarterly labormanagement meetings \nwere held<\/span><\/span><\/span><\/p>\n

\uff0eAnnual Individual Performance Review Meeting<\/span><\/span><\/span><\/p>\n

\uff0eConducted 4 Opinion\/Feedback Surveys<\/span><\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Suppliers\/Contractor<\/span><\/p>\n<\/td>\n

\n

\uff0eProduct Safety<\/span><\/span><\/p>\n

\uff0eWorkplace Health and Safety<\/span><\/span><\/p>\n

\uff0eGreen Products and Innovative Services<\/span><\/span><\/p>\n

\uff0eSustainable Environment<\/span><\/span><\/p>\n

\uff0eBiodiversity<\/span><\/span><\/p>\n<\/td>\n

\n

Tel:(07)780-1381<\/span><\/span><\/p>\n<\/td>\n

\n

\uff0eStakeholders can contact the Company through the official representative phone line. The Company will provide the appropriate contact window depending on the nature of the inquiry.<\/span><\/p>\n<\/td>\n

\n

\uff0eSupplier Evaluation Criteria<\/span><\/span><\/span><\/p>\n

\uff0eMeetings \/ Telephone Communication<\/span><\/span><\/span><\/p>\n

\uff0eContract specifications<\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Government Agencies<\/span><\/p>\n<\/td>\n

\n

\uff0eOperational and Financial Status<\/span><\/span><\/p>\n

\uff0eRegulatory Compliance<\/span><\/span><\/p>\n

\uff0eProduct Safety<\/span><\/span><\/p>\n

\uff0eSustainable Environment<\/span><\/span><\/p>\n

\uff0e Ethics and Morality<\/span><\/span><\/p>\n<\/td>\n

\n

Tel:(07)780-1381<\/span><\/span><\/p>\n<\/td>\n

\n

\uff0eStakeholders can contact the Company through the official representative phone line. The Company will provide the appropriate contact window depending on the nature of the inquiry.<\/span><\/p>\n<\/td>\n

\n

\uff0eOfficial correspondence<\/span><\/span><\/span><\/p>\n

\uff0ePhone calls, emails<\/span><\/span><\/span><\/p>\n

\uff0eWorkshop\/ Briefing Sessions<\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n

\n

Non-Governmental Organizations<\/span><\/p>\n<\/td>\n

\n

\uff0eProduct Safety<\/span><\/span><\/p>\n

\uff0eService Quality<\/span><\/span><\/p>\n

\uff0eCorporate \ngovernance<\/span><\/span><\/p>\n

\uff0eGreen Products and Innovation<\/span><\/span><\/p>\n

\uff0eWorkplace Health and Safety<\/span><\/span><\/p>\n<\/td>\n

\n

Tel:(07)780-1381<\/span><\/span><\/p>\n<\/td>\n

\n

\uff0eStakeholders can contact the Company through the official representative phone line. The Company will provide the appropriate contact window depending on the nature of the inquiry.<\/span><\/p>\n<\/td>\n

\n

\uff0ePhone calls, emails<\/span><\/span><\/span><\/p>\n

\uff0eMeeting Communication<\/span><\/span><\/span><\/p>\n<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

[\/et_pb_text][et_pb_text _builder_version=”4.23.4″ global_colors_info=”{}”][\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ min_height=”45px” custom_padding=”||9px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23.4″ custom_margin=”-18px|||||” custom_padding=”0px|||||” global_colors_info=”{}”]<\/p>\n

The Company reports to the Board of Directors at least once a year on its stakeholder engagement and communication activities.<\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ custom_margin=”16px|auto||auto||” custom_padding=”8px||0px|||” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23.4″ min_height=”27px” custom_margin=”11px|||||” global_colors_info=”{}”]<\/p>\n

\u25cf<\/strong>Employee Opinion Survey Implementation by Year<\/strong><\/strong><\/h2>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_4,1_4,1_4,1_4″ _builder_version=”4.23.4″ global_colors_info=”{}”][et_pb_column type=”1_4″ _builder_version=”4.23.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.23.4″ text_font=”||||||||” header_font=”||||||||” header_4_text_color=”#ffffff” background_color=”#095fa5″ width=”100%” link_option_url=”https:\/\/www.huakai.com.tw\/wp-content\/uploads\/Document\/\u5229\u5bb3\u95dc\u4fc2\u4eba\u5c08\u5340\/114\u54e1\u5de5\u610f\u898b\u8abf\u67e5.pdf” link_option_url_new_window=”on” border_radii=”on|20px|20px|20px|20px” locked=”off” global_colors_info=”{}”]<\/p>\n

<\/h4>\n

2025 Employee Opinion Survey Overview<\/h4>\n

[\/et_pb_text][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][et_pb_column type=”1_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=”4.16″ min_height=”66px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.23.4″ text_font_size=”20px” global_colors_info=”{}”]<\/p>\n

\u25cf<\/strong>Dishonest Conduct\uff1a<\/strong><\/h2>\n

<\/strong><\/p>\n

Whistleblowing Channels:LAC@huakai.com.tw<\/a><\/p>\n

Whistleblowing Mechanism:<\/p>\n

1.This whistleblowing mailbox is available to both internal and external parties of the Company. Whistleblowers should provide at least the following information:<\/p>\n

(1)The whistleblower\u2019s name and national identification number. Anonymous reports are also accepted. Contact information such as address, telephone number, and email address should be provided if available.<\/p>\n

(2)The name of the person being reported or other information sufficient to identify the reported individual.<\/p>\n

(3)Specific facts or evidence that may be used for investigation.<\/p>\n

2. The company will keep the identity of the \nwhistle-blower and the content of the report \nconfidential in handling the whistle-blowing. \nBesides, it promises to protect the whistleblower from being improper treatment due to \nthe whistle-blowing.<\/p>\n

3.For detailed whistleblowing procedures, please refer to the Company\u2019s \u201cGuidelines for Handling Reported Cases of Illegal and Unethical Behaviors\"<\/p>\n

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